FAQs

FAQs

1. What types of clothing do you offer at Belstrend?

At Belstrend, we offer a wide range of clothing for both men and women, including dresses, tops, jeans, jackets, activewear, and accessories. We carefully curate our collection to ensure we provide the latest trends and timeless styles.

2. What sizes do you carry?

We offer clothing in a variety of sizes to cater to all body types. Our size range typically includes Small, Medium, Large, and Plus Sizes. Please refer to our size guide on each product page for more details.

3. Can I track my order?

Absolutely! Once your order has been shipped, we will provide a tracking number so you can easily monitor the progress of your delivery. You can also track your order directly on our Order Tracking page here.

4. What is your return/exchange policy?

We offer a hassle-free return and exchange policy. You can return items within 30 days of receiving your order for a full refund or exchange. The product must be in original condition and packaging. Please check our return policy for full details.

5. Are your clothes high-quality and durable?

Yes! At Belstrend, we prioritize quality and comfort in all our clothing items. We work with trusted suppliers to ensure our fabrics are long-lasting, soft, and comfortable to wear.

6. How long will it take for my order to arrive?

Order processing takes 1-3 business days, and shipping times vary depending on your location. Domestic orders typically arrive within 5-7 business days, while international orders may take 10-14 business days. You will receive a tracking number once your order ships.

7. Can I cancel or modify my order?

Once an order is placed, it is processed quickly to ensure fast shipping. However, if you need to modify or cancel your order, please contact our customer support team immediately, and we will do our best to accommodate your request.

8. Is it safe to shop at Belstrend?

Absolutely! We use secure payment methods and ensure that your personal and payment information is protected with the latest encryption technology. Shopping with us is completely safe and secure.

9. Do you offer personalized clothing?

Currently, we do not offer custom or personalized clothing, but we are constantly expanding our services. Please stay tuned for updates!

10. How can I get in touch with customer service?

If you have any questions or concerns, you can reach our customer service team via email at belstrend11@gmail.com or through our live chat feature on the website. We're here to help!

11. Is my personal information safe on this website?

Yes, Belstrend takes data security seriously. Your personal information is safeguarded by the website using industry-standard security procedures and all transactions are encrypted for your protection.

12. Can I subscribe to receive updates and promotions?

Yes, you can sign up for the Belstrend newsletter to get notifications about new products, sales, and discounts. You can subscribe to the website's newsletter by entering you